Overview
With this update, Copilot can now automatically create projects for new calls as soon as contact details are collected. This helps sales teams quickly capture opportunities without needing to manually set up projects.
How Automatic Project Creation Works
When auto-create is enabled in Copilot:
If a new call collects contact details (name and phone number), Copilot will automatically create a new project.
If the call is from an existing client and there’s already an active project, the new call will be linked to that project.
If all existing projects for the client are cancelled or completed, a new project will be created.
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The link to the project appears in the Project Details section of the call page:
Office App users: Opens the project in the Office App
Copilot-only customers: Opens the project in the Sales Tab
Example: Project link on a call in Copilot
Sales Tab in Copilot
The Sales Tab in Copilot works the same way as the Sales Tab in the Office App. For a full feature breakdown, see our Sales Tab Module article.
The Sales Tab includes:
Sales stage
Project dates
Salesperson & coordinator
Stage duration
Last contact date
Price & weight
You can sort by any column with sorting arrows — for example, sort by stage duration, last contact, or price.
Example: Sales Tab in Copilot
Settings for Automatic Project Creation
When auto-create is first enabled, Copilot will use default settings for:
Branch
Project Type
Job Type
You can customize these defaults in:
Sales → Lead Exports Settings
From there, select your preferred branch, project type, and job type for automatically created projects.
Example: Settings Options
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