Nick

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Activity overview

Latest activity by Nick
  • Nick created an article,

    [NEW] Newsletter: April 2024

    View in browser   👋 Hey there,   Here's what you'll learn in this month's customer newsletter: NEW: Storag...

  • Nick created an article,

    How to send an Inventory List to a customer

    Overview A common practice after a Survey appointment is to send your customer a list of their Inventory for signoff. This article will walk through how to access and download this document for sha...

  • Nick created an article,

    Dynamic Variables for Emails

    Overview Supermove offers a preset list of Dynamic Variables that can be used interchangeably through Email Templates. These variables help populate relevant project and job information into the em...

  • Nick created an article,

    SMS to Movers the Day before a Move

    Overview It may be helpful to re-confirm with each of your Movers that they are still available for their jobs the next day. To avoid doing this manually, an Automation can be set up to streamline ...

  • Nick created an article,

    Support Education Series: Cost & Comp

    Setting up Cost & Comp - Recording Cost & Comp in Action - Recording:  Have additional questions? Please contact our Support Team at help@supermove.com and we will be happy to assist!

  • Nick created an article,

    Send an Automated Email when a Lead is Created

    Overview It's important to get your name in front of your potential customers as quickly as possible, after they have filled out a lead form. To help reduce any wait time, Automations can streamlin...

  • Nick created an article,

    Move Anniversary Customer Check-in

    Overview Looking for an easy way to keep your company top of mind with past customers? A 1-Year Post Move email is a great way to stay engaged and at the forefront of their search.  To quickly set ...

  • Nick created an article,

    Send SMS to Customer for Confirmation Sent

    Overview While we hope all customers check their emails, at times it can be very useful to also send over a Text Message notifying your customer of the recently sent Letter. This typically increase...

  • Nick created an article,

    Post-Move Request for Review

    Overview To help capture customer reviews promptly, a post-move email with links to your review sites can be helpful to send out. Especially while feedback is still top of mind for your customer.  ...

  • Nick created an article,

    Pre-Move Email to Customer

    Overview To help your customer prepare for their upcoming move, it may be useful to send an Automated email the day before reconfirm details and outline expectations.  To quickly set up this automa...