Welcome! This training recap brings together key Supermove videos and help articles in one place. Use it as a quick reference to refresh your knowledge on core workflows — from creating jobs to running dispatch and finalizing payments.

📌 Learn More:

• Supermove Glossary: Key Terms and Definitions
• Guide to Icons in the Supermove Interface

Platform Links

• Office App Website
• Crew App – Android (Google Play Store)
• Crew App for Desktop or iOS

Sales & Office Training

• Understanding the Move Views (Calendar, Capacity, Booking & Projects)
• Creating a Project or Lead
• Inventory Survey Tool Overview
• Survey Calendar vs Moves Calendar
• Updating a Survey to a Move
• Project Bills and Job Bills
• Adding Weight to a Project
• Booking a Move: Sending Quotes, Confirmations & Skip Confirmation
• How to Record a Payment
• How to Add Fees and Discounts to a Bill
• Moving a Customer into Storage
• How to Create Multi-Day Projects & Add a New Job
• Clients Page
• How to Cancel a Project, Remove a Job & Restore
• Adding or Updating Valuation Coverage

Crew App Training

• Crew App Training (English & Spanish)
• Managing Crew App Settings
• Adding & Finalizing Bill Items in Crew App
• Crew App Steps Walkthrough Guide
• Driver Inventory Walkthrough (Video Coming Soon…)

Dispatch Training

• Dispatch Crew and Trucks from the Dispatch Tab
• Dispatch Crew & Trucks from the Job Page
• Dispatch Calendar
• Accessing Crew Schedules

Storage Training

• Moving a Customer into Storage
• Creating a Storage Invoice

Accounting Training

• Completing a Job from the Office App
• Payments Tab Explained
• Accounting Page Overview
• Claims Overview
• QuickBooks Settings & Mapping

Settings & Customization

• Updating Inventory Survey Items
• How to Cancel a Project, Remove a Job & Restore
• Tagging Projects and Jobs
• Creating & Editing Email Templates
• Projects and Jobs Explained
• Creating Documents and Making them Available in the Crew App
• Adding/Updating Fees and Discounts in Settings
• Automation Overview

Support Education Series Webinars

• Billing in The Office App
• Crew App Training (English & Spanish)
• Managing Payment Methods & Payment Fees
• Creating & Managing Communication Templates
• QuickBooks Integration
• Navigating the Office App on Mobile
• Completing a Survey in the Office App
• Running a Job on the Office App

Note: Additional Support Education Series videos can be found here!

Need Help?

• 📧 Email: help@supermove.com
• 💬 In-App Chat: Available in the Office App
• 🔎 Help Center: help.supermove.com
• 📱 Phone/Text: (415) 991-1969