Understanding Valuation Coverage

Valuation coverage is a protection option offered by moving companies to safeguard the value of a customer’s belongings in the event of loss or damage during a move.

There are two common types of coverage:

• Basic Released Value Protection: This is federally mandated and provided at no additional cost, covering up to $0.60 per pound of your belongings.

• Full Value Protection: This option comes at an additional cost and covers the actual cash value of the items being moved.

If you’d like to learn more about valuation coverage and how it works, check out this helpful article from Experian: What is Valuation Coverage? 

Process to Add or Update Valuation Coverage

This process applies to Supermove customers who want to customize or update their coverage options within the platform. Follow the steps below to add or update your company’s valuation coverage in Supermove:

1. Make a Copy of the Valuation Coverage Template
   Start by duplicating the official Valuation Coverage Template to your own Google Drive or Excel workspace.

2. Review the Example and Common Questions
   Before entering your data, take a moment to review the example and FAQ sections included in the template. This will help ensure your inputs are properly formatted and complete.

3. Fill Out the Inputs Tab
   In your copied version, complete the Inputs tab with your company’s coverage details. Be sure all rates and descriptions are accurate.

4. Email Your Completed Sheet to Product Experts
   Once the sheet is filled out, email it to help@supermove.com with the subject line “Valuation Coverage Update.”

5. Product Experts Team Review and Activation
   Our Product Experts Team will generate your coverage table based on the provided information and share it with you for review before making it live in your account.

Note: If you want to learn more, check out this Help Article: Adding or Updating Valuation Coverage