Overview:

This article is intended to cover how to invite both Office Users and Crew Members to your Supermove account. Each has a slight difference in steps, so be sure to follow each accordingly

Important: Only an Admin can invite users to the account, and all invite links expire after 7 days

Steps to Invite an Office User

1. Click on the Settings section in the upper right

2. Navigate to the Staff tab and click on Invite Staff Member on the top right

3. Enter all of the required details and click on Next: Review, verify that the information is correct, and then click on Submit

Your new Office Staff Member should now receive an invite via email to the account, where they will be tasked with accepting + adding a password for future access

Heads-up about Email Delivery: To ensure it lands in their inbox and not in spam or promotions, we recommend asking the user to whitelist @supermove.com in their email settings before the invite is sent.

Steps to Invite a Crew Member

1. Click on the Settings section in the upper right

2. Navigate to the Movers tab and click on Invite Mover

3. Enter all of the required details and click on Next: Review, verify that the information is correct, and then click on Submit

Your new Crew Member will receive a text message notification that they have been added to the account. You don't need to do anything else after the text is received. 

Note: If you have any questions, be sure to contact Supermove Support at help@supermove.com