Overview

If you need to update the bank account or routing number used for receiving payouts through Supermove Payments, this article will walk you through the correct steps.

When to Use This Process

This process applies when:

• Your company is changing its business bank account
• You need to correct an incorrect routing or account number
• You’ve changed banks and need payouts sent to a new location

Note: This change applies only to your Supermove Payments account. It does not affect the payment methods customers use to pay you

How to Request a Bank Account Change

To update your banking information, fill out the secure DDA Change Request Form linked below:

👉 Submit a Bank Account Change Request

You’ll need to provide:

• Email address
• Basic business information
• New bank account and routing number

Important Reminders

• There is a $20 processing fee for submitting this form. This fee will be applied to your monthly processing statement
• Processing typically takes 5–7 business days after your form is submitted
• Until the update is complete, payouts will continue to be sent to the original bank account on file

Important: If your current bank account is closing or has been compromised, please contact our Support Team at help@supermove.com immediately, in addition to submitting the form above. We can assist with temporarily pausing payouts until your new account details are live.