Overview

When you change your logo or add details like license numbers, you need to update them in a few places: your company branding, your custom email templates, the built-in system email templates (such as "Your move is confirmed"), and your document templates such as invoices and bills of lading.

In this article, you'll learn how to:

• Update the logo used on documents
• Update the logo in email templates, including system templates
• Add details such as license numbers to invoices and other documents

Update Your Company Logo

1. Go to Settings → Branding.
2. Upload the new logo and save.

This updates the logo on documents that use your company branding.

Update the Logo in Email Templates

Email templates that contain a logo image keep that image until you replace it. Update each one:

1. Go to Settings → Communication → Email Templates.
2. Open a template, select the old logo image, and replace it with the new one.
3. Save, and repeat for each template that shows the old logo.

System email templates, such as "Your move is confirmed," are edited the same way, one template at a time. The AI assistant can't edit system templates. If you'd like help updating all of them, reply to your support conversation with the new logo attached.

Add License Numbers or Other Details to Documents

Invoices, bills of lading, and other documents each have their own template. Adding details to one doesn't add them to the others.

• Decide which documents need the change: invoices, bills of lading, confirmations, or all of them.
• Edit each document template in the Document Library, or ask support to make the change. Say which documents, and where on the page the text should go.

FAQ

I updated the logo in Branding. Why do emails still show the old one?
Email templates store their own logo image. Replace it in each template, including system templates.

Why do automated emails still look old?
Automations send the template selected in each automation's Send Email step. Update that template, or select the new one in the automation.

Related articles: Creating & Editing Email Templates

Need Help?

Reply to your support conversation, or email help@supermove.com.