Overview

The Hourly Rates Table is a new way to manage your billing rates in Supermove. Once enabled on your account, it gives you full control to create, edit, and update hourly rates directly—without needing to reach out to Product Experts for every change.

Note: To transition your account to Hourly Rate Tables, please follow the steps below, then once complete, contact help@supermove.com. Our team will update your account to enable usage. 

Accessing Hourly Rates

Once enabled, you’ll find Hourly Rates under:
Settings > Billing > Hourly Rates

Here you can:

• Create new hourly rate tables

• Edit existing tables

• Duplicate tables for new versions

Creating or Editing Hourly Rates

1. Navigate to Settings > Billing > Hourly Rates

2. Click + Create Hourly Rate to set up a new table, or use the pencil icon ✏️ to edit an existing one.

⚠️ Important: Editing an existing Hourly Rate Table will apply the new values to projects when they are next saved. If you want to keep historical rates unchanged, consider duplicating the existing table and creating a new one instead.
 

Configuring Your Rates

When setting up a rate table, you’ll be asked to select the metrics that define your rates:

• Primary Metrics

  • Of Movers

  • Of Trucks

• Secondary Metric (optional)

  • Days of Week

This allows you to build flexible hourly rates that reflect your business needs—for example, adjusting costs based on weekday vs. weekend, or scaling rates by the number of movers or trucks.

Adding Rates

Once your metrics are set, you can fill in your hourly rates:

• Add rates for each combination of movers, trucks, and/or days of the week.

• Use the Per Additional Mover row at the bottom to set costs for any mover added beyond those listed in the table.

Example:

• 2 Movers = $150/hour (Mon–Thu)

• 2 Movers = $160/hour (Fri–Sun)

• Each additional mover = +$50/hour

Why Use Hourly Rates Tables?

• Full control: Update rates instantly without reaching out to Product Experts.

• Accuracy: Ensure projects always calculate with your latest approved rates.

• Flexibility: Adjust for movers, trucks, and even different days of the week.

• Scalability: Manage multiple zones or customer types by creating separate tables.

Next Steps: If you haven’t yet transitioned to using Hourly Rates Tables, please email help@supermove.com so we can enable this feature on your account after you've filled out at least one table. Once enabled, you’ll be able to manage all future rate changes yourself.