Overview

The Payments tab in Supermove gives you a centralized view of your payment activity, making it easy to monitor transactions, track payouts, reconcile financials, and manage disputes.

This article is intended to explain the purpose of each tab within the Payments view and the type of information available in each one:

• Dashboard
• Transactions
• Batches
• Payouts
• Statements
• Disputes

Each tab plays a specific role in helping you stay on top of your revenue and payment operations. Whether you're verifying a single charge, tracking a deposit, or reviewing monthly totals, this guide will walk you through where to find the right information.

Video Walkthrough

Note: If you haven’t signed up for Supermove Payments yet, this section will not be available to you. Please follow the steps here to get started.

Breakdown of tabs under Payments

Dashboard

The Dashboard provides a high-level overview of your recent payment activity. This includes a snapshot of recent transactions, total revenue collected, pending payouts, and any active disputes. It’s the best place to get a quick summary of your business’s payment performance and health.

Transactions

The Transactions tab shows a detailed list of all individual payments processed through your account. This includes credit card payments, refunds, and failed attempts. Each transaction entry typically shows the amount, date, payment method, and customer details. Use this tab to search for specific payments or verify whether a charge was successfully processed.

Batches

The Batches tab groups transactions that were processed together during a specific settlement window. Payment processors often bundle multiple charges into batches before sending them to the bank. This tab helps reconcile transaction totals with what’s being sent to your account. If you're trying to match daily totals, start here.

Payouts

The Payouts tab displays deposits made to your bank account. This includes the date of the deposit, the amount, and the associated batch. It’s helpful for confirming that funds from processed transactions have been successfully deposited. If you're tracking down a missing deposit, this is the tab to check.

Statements

The Statements tab provides downloadable monthly summaries of your payment activity. These are useful for accounting and financial reconciliation. Each statement includes total sales, fees, refunds, disputes, and net deposits for the month.

Disputes

The Disputes tab lists any payment disputes or chargebacks filed by your customers. Here you can review the dispute reason, respond with evidence, and track the status of each case. Staying on top of this tab can help protect your revenue and minimize chargeback losses.

Note: If you have any questions regarding the Payments Tab or about signing up for Payments, please reach out to help@supermove.com