Nick
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Articles
Recent activity by Nick-
How We Best Support You
OverviewAt Supermove, we’re committed to helping you quickly and effectively whenever you need us. To make sure you get the best possible product experience, here’s a quick guide on how we work and...
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Difference between Quote and Confirmation
Overview This article outlines the common differences between a Quote and a Confirmation at Supermove. Note, these steps and documents may mean something different at individual companies. Short su...
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Importing Past Jobs into Supermove
Job Importer ToolThis guide provides an overview of the Import Job process. We've included helpful tips to successfully import jobs from your previous system into SupermovePlease note: You must rea...
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Resetting your Password
Overview We've all been there! We've also forgotten our passwords too! Don't worry, with Supermove, resetting your password can easily be done in a few easy steps! Note: This article is related to ...
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How to Process a Refund
OverviewRefunds for payments can now be initiated and captured directly on the project page. Whether the payment was made via credit card or another method, a refund can be added so that a record o...
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Using SMS Texts to Set Movers’ Schedules
Overview This article explains how Office Admin can enable Movers text messages, allowing them to set their schedule Note: Movers can set their availability for upcoming weeks via SMS texts Steps t...
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Types of SMS (Text Message)
Overview Supermove allows you to communicate with your Crew members and customers through the Office app. With a quick SMS (also referred to as text message), you can easily notify the movers of an...
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Crew Members: Setting your Schedule
OverviewThis article walks through how Crew Members can set their schedule via SMS. This helps ensure the Dispatch Team has all team members' accurate and up-to-date availability for upcoming job a...
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Project and Job Description
Overview Supermove gives you the ability to add notes on the Project and Job levels. These descriptions are visible to the customer in a few various areas, depending on the type of note. This artic...
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Reporting a Lost or Broken Tablet
Important: If you are unable to locate a tablet or if your tablet is broken, our Product Experts can help! Please read the next steps and remember Step 1 is requiredSteps to get in touch if Lost: I...