Ana Marquez
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Articles
Recent activity by Ana Marquez-
Setting Up Live Call Transfers for Voice Agents in Copilot
OverviewThis guide will walk you through the process of setting up live call transfers for your AI Voice Agents in Copilot, allowing callers to be connected with specific team members or representa...
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Using the Camera on Tablets (Android & iOS)
OverviewWhen completing surveys or uploading attachments in Supermove, users can typically upload files from their photo library or take photos directly using their device’s camera. Here’s what to ...
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Connect Company Account (Two-Way Email)
OverviewYou can now connect your Google (Gmail) or Microsoft (Outlook) email account to Supermove for two-way email communication—sending and receiving emails directly in the platform. This also al...
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Enhanced Email Widget & Detailed Email View
Overview The Emails Widget and Detailed Email View have received a major update! These improvements enhance both existing emails and future two-way email communications, providing a clearer, more ...
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Documentation Flows: Triggers & Actions
Overview ...
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Configure Document Flows
OverviewDocument Flows allow you to send one or more documents to customers through a single link. Unlike Quotes and Confirmations, Document Flows do not update the project status, making them usef...
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How to Cancel a Project, Remove a Job & Restore
OverviewCanceling a project or removing a job retains key details like jobs, dates, revenue, and status, ensuring accurate reporting on booked, completed, and lost revenue. Tracking cancellation re...
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Job Started & GPS Triggers
Overview We have introduced a new trigger for "Job Started," as well as four new GPS-related triggers that can be utilized to send notifications to customers or the crew. These new triggers enhance...
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Notifications to Office Staff
OverviewWe have 3 new triggers for project automations to handle when the office staff assigned to a project is changed. This can be used for notifications to inform the newly assigned person that ...
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Send Proposals Automation: Quote & Confirmation
Overview We have two new actions that can be added to any project automation: Send Quote and Send Confirmation. These actions allow the company to completely automate the booking process and get a ...