Overview

Accurately tracking the number of movers (crew members) on a job is critical for proper billing, payroll, and reporting. Supermove allows you to increase or decrease the number of movers assigned to a job at any time — even while the job is in progress.

Whether a crew member has to leave mid-job or you need to dispatch additional movers for support, it’s important to update this in the system to reflect the actual labor used.

How to Adjust Movers from the Office App

A. Adjusting Mover Count for Billing

1. Go to the job’s Invoice section
2. Click on the line item or click Edit →Edit Billing Values
3. Scroll to Move Information → update # of Movers Override
4. Click Save — the hourly rate will automatically adjust

Note: After adjusting the number of movers on a job, be sure to update the Dispatch section accordingly. This ensures the correct crew members are added or removed from the job and avoids any scheduling discrepancies.

B. Logging Time for Movers Individually (Crew Hours)

1. To track partial hours or varying start/end times:
2. Navigate to the Timesheet or Crew Hours block in the job
3. Click Edit next to crew member's name
4. Input their actual hours worked
5. Save your changes

Use this option when some movers worked less than the others — for example, if one crew member left at lunch due to illness.

Optional: Adjusting via the Crew App

If you're in the field:

1. After completing the timesheet, go to Finalize Bill & Supplies
2. Tap Edit, then select the line item to adjust
3. Add or edit a Custom Item to reflect partial labor
4. Tap Save

If you have any questions, please reach out to Support at help@supermove.com and they will be glad to assist!