Overview

Supermove Automations are designed to streamline your moving company's operations by automating routine tasks. This functionality helps reduce manual workload, minimize errors, and ensure consistent communication with clients and team members.

What does our Automation Library cover?

• Core Components: Events and Actions: Learn how Supermove Automations function using events (triggers) and actions to drive automated workflows.
• Customization and Control: Discover how to tailor workflows using conditional logic and custom triggers.
• Practical Applications: See examples of how automation can enhance lead management, team coordination, and client communication.
• Benefits of Supermove Automations: Understand the key advantages of automation, including efficiency, scalability, and consistency.

By the end of this, you'll have a clear understanding of how to implement and manage automations that simplify your operations and elevate your customer experience.

Core Components: Events and Actions

Supermove Automations work by connecting events (triggers) with actions to create seamless workflows.

1. Events (Triggers): These are system-based occurrences like:

   • A new lead is created

   • A move date is approaching

   • A project's status changes

2. Actions: These are automated responses triggered by the events above, such as:

   • Sending emails or SMS messages

   • Updating a project status

   • Assigning tasks to a team member

Tip: The real power of automation lies in combining multiple triggers and actions to fit your operational needs.

Top Automations To Have

Supermove provides an bank of full of pre-built templates that help you:

• Set up common workflows quickly

• Eliminate the need to build automations from scratch

• Standardize communication and task flows across your business

Example: Use a template that sends a "Move Reminder" email 48 hours before a scheduled job.

Customization and Control

If the templates don’t match your exact process, you can fully customize your automations:

• Custom Workflows: Create automations that match your company’s unique steps

• Conditional Logic: Set rules so actions only happen when certain conditions are met

This flexibility ensures your automations stay relevant and efficient as your business evolves.

Practical Applications

Here are common ways customers use Supermove Automations:

1. Lead Management: Automatically send a follow-up email when a new lead is created.

2. Customer Communication: Schedule SMS or email reminders for upcoming moves or missing documentation.

3. Team Coordination: Send job details via SMS to movers the day before a move.

4. Project Updates: Automatically update a project’s status once payment is received or a task is marked complete.

Benefits of Using Supermove Automations

Here’s what you can expect when using automations in your workflow:

• Efficiency: Reduce manual tasks and save time

• Consistency: Maintain reliable communication and task execution

• Scalability: Manage more jobs without more admin work

• Improved Customer Experience: Keep clients in the loop with timely updates

Note: Be sure to test new automations on training jobs by manually triggering each one before applying them to live jobs.