Product Team

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Latest activity by Product Team
  • Product Team created an article,

    Create a flow for unsigned confirmations

    Intro How often do you find yourself chasing customers to sign confirmations? You can now use Automations to send an automated SMS to customers with unsigned confirmations.   How to set up the Auto...

  • Product Team created an article,

    Completing a Storage Project

    This article covers the recommended steps to close out a storage project once a customer has been moved out. Set Project End Date Set the project end date and set the date out for all containers ...

  • Product Team created an article,

    Importing Storage Customers into Supermove

    Storage Importer Tool: This guide provides an overview of the Import Storage process. We've included helpful tips to successfully import information from your previous system into Supermove Please ...

  • Product Team created an article,

    Storage Payments: Charge Credit Card and Setup Autopay

    With this update, you can now charge customers' credit cards for storage invoices. Additionally, if a customer previously charged their credit card through Supermove (either on a previous storage o...

  • Product Team created an article,

    How is Capacity calculated on the Capacity Calendar?

    Crew Available by Position: 1 per job For example: '5/10 Drivers committed' The numerator equals: The number of drivers assigned to a job If there are no assigned drivers, assume 1 per job Th...

  • Product Team created an article,

    How to set capacity based on Drivers available

    Navigate to Settings > Manage Moves   Click Capacity Calendar   Select Total crew available by position: 1 per truck OR 1 per job > Driver   Optional but highly recommended, click Add Calendar S...

  • Product Team created an article,

    Troubleshooting Sending Invoice Error

    If you are experiencing errors when sending an invoice, try the following steps in order. If the issue still persists after these troubleshooting steps, please contact support.   Step 1: Confirm Pr...

  • Product Team created an article,

    Adding Bill Templates to an Invoice

    Previously bill templates were only Users can now add Bill Templates to an existing invoice either at the project or job level. Steps On a move project, navigate to the invoice and click the “+ A...

  • Product Team created an article,

    Accounting: Invoice Statuses and Actions

    This article goes over invoice statuses in Supermove. Invoice statuses provide a way for teams to better track accounts receivable. For an overview of Invoices through Supermove, refer to Accountin...

  • Product Team created an article,

    Accounting: Invoices - Get Started

    Easily understand and protect the financial health of your business. Supermove’s updated suite of accounting features helps you ensure a healthy cash flow, easily invoice and process payments, and ...