Luis Osorio
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Articles
Recent activity by Luis Osorio-
"No Job" Status for Pack, Load, and Delivery Dates
Overview If you're seeing No Job on your shipments tab, that could be a sign to set your dates on the project page. This article will walk through how to manually set those dates for a one-time ad...
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Edit a Trip’s Origin or Destination
Overview The steps below will walk you through editing an existing trip's origin or destination points. Steps to Edit Origin or Destination on a Trip 1. Navigate to the Dispatch tab on the left ha...
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Add a Shipment to an Existing Trip
Overview The instructions below go through the steps on adding shipment(s) to an existing trip Steps to Add a Shipment to an Existing Trip 1. Navigate to the Dispatch tab on the left hand side bar ...
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Create a Long Distance Trip
Overview After creating a long-distance project type, this article will cover creating a long-distance trip Steps to Create a Long Distance Trip 1. Navigate to the Dispatch tab on the left-hand si...
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How to Create a Long Distance Project Type
Overview This article will walk you through the steps for creating a long-distance project type in Supermove and adding job types to the project. Steps to Create a Long Distance Project Type 1. Cli...
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How to Add Fees and Discounts to a Bill
Overview In this article, we will show you how to Add or Remove both Fees and Discounts on a bill. Prior to following this article, we highly recommend reading our Billing Items - Adding and Editin...
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How to Override an Hourly Rate
OverviewThis article outlines how to use the Hourly Rate Override field to adjust the hourly rate on a one-time basis—perfect for unique jobs that require a custom rate outside of your standard bil...
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Conducting a Virtual Walkthrough
Overview This article is intended to outline the Virtual Walkthrough Process your customers will follow, after receiving the link. We will cover the following items: Sending the Virtual Walkthro...
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Emailing in Supermove
Overview In this article, we will cover: Different ways to compose and send emails in the Office App Where to locate emails that have been sent in the Office App Composing a custom email If you...
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Adding Attachments to a Job
Overview In this article, we will show you how to add attachments to your projects. Adding attachments Note: Ensure a project has been created first and that you're adding a PDF, PNG, JPG, CSV, TXT...