Supermove provides each organization with a Move Request Link.
What exactly is a Move Request Form?
This link can be sent to customers or embedded in your company website.
What does a move request form do?
After the customer completes the form, this request goes straight into Supermove for your team to review!
Preview the Move Request Link
On the left-side toolbar, click "Moves"
Click "View Requests"
Click "Request Link" and "Open" to see a preview of the Lead Form
Note: The Move Request Form is not fully customizable. Sections can be added or edited only under the header titled, "Is there anything else we should know about?"
To make adjustments to this section, please contact Support at email@example.com
Copy the Move Request Link
To copy the link to send to customers, or to embed into your website, navigate to "Moves" on the left-side toolbar
Click "View Requests" and "Request Link"
You can now paste the link in your customer communications, website, and advertising platforms!
Note: To ensure that the Move Requests are not automatically assigned to any one salesperson, erase all text from the URL at the question mark.
View Incoming Requests
Once a customer completes a request, you will be notified via email and on the Office App.
You will receive notifications on the Moves tab and on the View Requests button within the Moves tab.
To view the request form, click "View Requests"
Click the new request
The Move Request Form will open alongside your Job List for the requested day.
After reviewing the Move Request details, you can start the booking process by clicking "Create Job from Request"
This converts the form into a new Lead in Supermove and copies all details from the request into the new job.
You can locate this new Lead in the Moves Tab
If the Move Request Form does not indicate a viable job, you can navigate to "Actions" and select "Delete Request"